Privacy Policy

At Sudbury Espresso, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our cafe, use our website, or interact with us in any other way.

Information We Collect

We collect both personal and non-personal information in various ways, including:

Personal Information: This includes your name, email address, phone number, payment details, and any other personal information you provide when making a purchase, subscribing to our newsletter, or contacting us.
Non-Personal Information: This includes details such as your IP address, browser type, and browsing activity on our website.

How We Use Your Information

We may use your personal information for the following purposes:

To process orders and payments: To ensure we can fulfill your orders and send you updates about your purchases.
To improve our services: We may use your feedback to enhance our product offerings and customer experience.
To communicate with you: To send promotional materials, newsletters, or event notifications that you have consented to receive.
To provide customer support: We may contact you in response to your inquiries or to resolve any issues related to your visit or purchase.
For legal compliance: We may use your data to comply with applicable laws and regulations.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us:

Recognize you when you return to our site
Improve the functionality of our website
Analyze website traffic to better understand how users interact with our content

You can disable cookies in your browser settings, though this may affect your ability to use certain features of our website.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business. These include payment processors, marketing platforms, and delivery services. These third parties are prohibited from using your information for any other purpose.

We do not sell, trade, or rent your personal information to any third parties. However, in the event of a merger, acquisition, or bankruptcy, your information may be transferred as part of the transaction.

Data Security

We take reasonable precautions to protect your personal data from unauthorized access, alteration, or destruction. We implement security measures such as encryption and secure servers to protect your information. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have the following rights regarding your personal information:

Access and Correction: You can request access to your data and correct any inaccuracies.
Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
Opt-out of Communications: You can unsubscribe from our newsletters or promotional emails at any time by following the instructions in the email.

Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal data from a child under 13, please contact us, and we will take appropriate steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our website. The “Last Updated” date at the bottom of this page will reflect the most recent update.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Sudbury Espresso

Address: 95 Main St, Maynard, MA 01754, United States
Email: sudburyespresso@gmail.com
Phone: 978-897-5619

Come To Sudbury Espresso & Taste Our Best Menu

At Sudbury Espresso, we’re all about serving quality coffee and tea in a friendly, welcoming space. Stop by and enjoy your next cup with us!